X5 3D Printer Success Plan – 5 year
The X5 ‘success plan’ is comprehensive parts replacement and printer insurance policy, with some extra added benefits too. It has been developed to provide the best on going support possible and make sure that your costs are fixed for the chosen period.
What does a success plan cover?
- Normal ‘wear and tear’ – replacement parts, components or sub-components with either new, equivalent to new, reconditioned, or re-manufactured parts or assemblies of equal or improved quality.
- Accidental damage to your printer.
- Express shipping on all parts.
- Unlimited chat, phone and email support from Markforged or Mark3D.
- 2 one-hour sessions with a Markforged ‘applications engineer’ via a scheduled appointment.
- You also qualify for discounted rates on Onyx when purchased in ‘spool packs’ from Mark3D.